Kilometres travelled
50,000 - 75,000 km
Did you buy this car new or used?
Used
If used, what year did you buy it used?
2020
How much did you pay? (including all on-road costs)
40000
What were your needs when you bought this car? Has it fulfilled those needs?
We had a 2012 VW Tiguan 2.0tdi. Bought it with 60000km and sold it with just over 100000km. We both liked X Class and we decided to trade up as the idea of a ute was appealing and the X Class was at a good price. The X class was incredible but after 5 times to the dealer in 25000km we lost trust in it decided that an SUV is actually better suited when it comes to versatility. So it was back to VW. Was lucky enough to get our hands on a 2017 2.0tdi Highline in black with 25000km on the clock. We tow a Haines Signature 550C boat and the Tiguan does an outstanding job with it.
What were your initial thoughts about the car? Tell us why it appealed to you.
It is spacious and has all the bells and whistles you want. Full leather, heated seats, dual zone climate control, park distance control, a great 360 camera, parallel parking assist (not that we use it). All the necessary safety features like lane assist, rear cross traffic and pedestrian alert, front collision alert and break assist. Oh and wired Android auto and wired apple carplay. It is just good value for money as second hand option.
What have you discovered since owning the car?
It is surpsingly fuel efficient... Long distance travel it dips under 6l/100km. With the boat it sits around 12l/100km but I don't mess around when it comes to hills so she works hard to keep momentum. Coming back to Auckland going up the long climb to the top of the Branderwyn she can easily maintain 100km/h with the boat tagging along.
What do you like/dislike about the car?
We love it. Great car and great value for money. Yes it is expensive but in the end I do feel the Tiguan is a more premium product in in Highline spec than the competitors. Maintenance is expensive as we do it all with VW. The payback is incredible customer service. Had a mishap of water in the diesel tank after the recent weather events and ended up with a $18000 bill to replace the high pressure fuel pump and 4 injectors. VW recommended we lodge an insurance claim and thank goodness it was approved and fully repaired under insurance. I did a lot of research and it appears that water in diesel is not good for any modern day high pressure diesel engine... So we were just unlucky... Only downside of the 2017 model, it has the older infotainment system. The 2018 onwards model with the newer one which is just crisper and better.
Any other comments on the car?
We love it and hope to drive many more kilometers. The VW Tiguan family is good vehicles. Ultimately the dream is the Touareg but our little baby need to keep on doing the good stuff especially after we almost lost him. Interesting the insurance company was considering writing it off... Got onto Trademe doing research of what we could buy for circa $35000 but we realised you will struggle to replace like for like. So we are incredibly happy that he got fixed up.
Reliability
5
Features/technology
4
Performance/economy
5
Value for money
5
Overall rating
4
Lastly, would you buy this vehicle again?
Yes
Why would/wouldn't you buy it again?
Great vehicle and great value for money. Fully stacked with features. Fuel efficient and more than enough oomph. Nothing else.