Kilometres travelled
More than 100,000 km
Did you buy this car new or used?
New
How much did you pay? (including all on-road costs)
$50,000
What were your needs when you bought this car? Has it fulfilled those needs?
Reliable family car. Safely able to transport us on long road trips with all the gear a family of 5 requires.
What were your initial thoughts about the car? Tell us why it appealed to you.
Lovely. Ex demo. Comfortable. We were very excited. It was our first new car. SUV worked for our families needs.
What have you discovered since owning the car?
It's engine blew up. It had debris in the engine due to the manufacturing process. This is an issue common to many Hyundai and Kia cars.
What do you like/dislike about the car?
Unreliable. Manufacturer knowing continued to sell vehicles with these defects. Despite us getting it serviced always at a Hyundai dealer they still argued that it was our fault.
Any other comments on the car?
It took 7 months of painful negotiations to get the engine replaced. We paid for labour. Hyundai paid for parts. There has been a successful class action in the USA and one underway currently in Australia.
Reliability
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Performance/economy
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Value for money
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Overall rating
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Lastly, would you buy this vehicle again?
No
Why would/wouldn't you buy it again?
We will never buy Hyundai or Kia again. Terrible companies to deal with. We know several people directly who havd had similar experiences and thought it was just unlucky.