Tesla has a big problem.
On Wednesday the electric vehicle maker confessed what rumours had already suggested.
Its production processes are not working properly and in the last three months of 2017 it failed to make anything like as many vehicles as it had originally pledged.
Chief executive Elon Musk once said his company would make 20,000 of its affordable Model 3 vehicles in December alone.
At the end of December Tesla counted up all the Model 3s it made in October, November and December and it was just 2,425. Just 1550 were delivered to customers.
This is not the first time Tesla has failed to keep a promise. The company has a pattern of missing self-imposed deadlines.
Perhaps the most famous such example is the self-driving car. In 2015, it claimed a self-driving car was two years away. The deadline has passed and cars still have steering wheels with humans behind them. Meanwhile, many experts think fully self-driving cars are still a decade away or more.
Tesla sells vehicles with a feature called autopilot, but it is for now limited in what it can do. While the company is continually releasing updates for the software, it remains a long way from the automated driving experience the name implies.
YouTube contains many videos of the autopilot experience and outside nice straight freeways (the only place you're supposed to use the system) they are a catalogue of jerky steering, slow speeds, and frequent demands for the driver to take back control.
The Model 3 is supposed to cost US$35,000 ($49,000) and sell in huge numbers. More than 400,000 people put down a reservation costing US$1000 on the basis of that promise. For now, though, the price tag is far higher than that, with buyers paying as much as US$57,500. And it is selling in puny numbers, limited mostly by Tesla's inability to actually make the damn thing.
RAMPING UP
Tesla is trying to make the Model 3 like no other car before it. The production process has an unusually automated production line. To add to the excitement, the company decided to skip the preliminary, quality assurance stages of installing the production line — so called "soft-tooling" — that most automotive manufacturers rely on.
The bold gamble hasn't worked — yet.
Whenever Tesla is forced to announce production is not yet happening at the desired pace, it promises to rectify that in future. In October the company made the shocking announcement that production of the Model 3 was just 260 in the preceding three months. At that time they made a pledge: By March — six months later — Tesla would be making 5,000 Model 3s a week.
Tesla has made two very cool cars — the Model S, a luxury sedan; and the Model X, a luxury SUV. It has proven it can make modest numbers of expensive cars, delivering 28,000 of those two models combined in the last three months. But the promise of the company — the reason it is hailed as the next Apple or Amazon — has always been its pledge to make a mass market vehicle, the Model 3.
Tesla counted up all the Model 3s it made in October, November and December and it was just 2,425.